Sales and Reservations Manager job at Younique Concepts
Vereiste ervaring
n.v.t.
Opleidingsniveau
Geen
Standplaats
Amsterdam
Aantal uur / periode
40 uur per week
Salarisindicatie
Nader te bepalen
Younique Concepts
Founded and created by a team of enthusiastic hospitality-minded youngsters with one clear goal.
Sales and Reservations Manager job at Younique Concepts
Founded and created by a young and enthusiastic team with one goal: the creation of a sustainable and innovative hospitality concept that caters to current trends and the needs and wants of tomorrow. While our focus is on creating new hospitality concepts, we consult and maintain relations with the existing hospitality industry. We want to exceed the expectations of our guests by providing a unique product, service and experience.
About the job
As an innovative and fast-growing company, we are always on the lookout for new Youngsters to join our family. We’re looking for a Sales and Reservations Manager who is responsible for dealing with all incoming reservations; confirmations and will be handling groups enquiries for the different restaurant concepts. The Sales and Reservations Manager will work closely with the Marketing Manager to ensure that reservations are dealt with effectively, while maximising revenue wherever possible and will convert enquires into sales in order to maximise revenue. He or she will make the most out of conference and events bookings. Responsibilities
- Receive incoming group and individual reservation enquiries; to deal with all telephone and email enquiries in a prompt and professional manner.
- Work closely with the different General Managers to quote rates and inventory in order to maximise revenue in a timely manner.
- Build strong relationships with guests to fully understand their needs and convert the business.
- Maintain a strong knowledge of all locations in order to cross sell, if appropriate.
- Ensure the complete administration and execution of all planned events and groups such as producing offers, contracts and event orders.
- Ensure guests are provided with prompt service, professional attention and personal recognition.
- Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
- Communicate to appropriate departments all pertinent information related to any particular guest needs.
- Where directed, perform show arounds.
Dit is wie je bent
With Younique Concepts being a fast-paced environment, we are looking for someone that is flexible and often one step ahead. The ideal candidate should have experience in event and group enquiries, with good administrative and communication skills in both Dutch and English. We're looking for someone who has is ambitious to help us grow our sales division.
Dit is wat je krijgt
- The opportunity to work at a dynamic, young, international organization. We strive to be a real game changer in the hospitality industry!
- An amazing work place to come to every day where you will experience a great informal and supportive team environment with a fantastic vibe and lots of positive energy.
- Younique cares and gives you access to facilities including a great canteen, gym opportunities and regular cool events.
- Ready, set, grow! You will get the chance to learn and grow in your role (with the potential for growth within and across the company) and collaborate with other talented people who'll positively challenge you every day.
- And last but not least, let's not forget: besides all of the above you will get a signing bonus competitive salary, benefits, a lot of freedom and profit sharing within the company! How does that sound? Are you in?
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