Serviceplan Netherlands zoekt Customer Journey Director BMW/MINI

• Minimum of_ _5 years of experience in the marketing media/agency or automotive industry, preferably in a comparable role.
• Proven track record in agency account management, campaign management, client and senior stakeholder management, and problem-solving.
• Strong operational excellence with the ability to meet service level agreements and deliver high-quality results.
• Demonstrated financial and business acumen related to marketing activities.
• Proficiency in understanding data analytics, utilising insights to inform decision-making and optimise campaigns.
• Excellent team management skills, with the ability to work with cross-functional teams.
• Exceptional communication and interpersonal skills, enabling effective collaboration with clients and internal stakeholders.
• Fluent in English and Dutch– the ability to communicate effectively in Dutch is essential as well as being stationed in The Netherlands.

A good salary every 21st of the month that matches your experience and the quality of your work; We use salary scales per job group, the salary scale for this position is €4,300 to around €5,600 depending on your experience and knowledge.

• Hybrid working- 3 days office and 2 flexible
• Monthly €20 discount on your OneFit or BedrijfsfitnessNL sports subscription
• For your mental health, you can use an external coach and the platform OpenUp
• Lease bike possibility via HelloRider with an employer contribution of €50,- per month
• A phone allowance of €50,- net per month, on ft basis
• Travel allowance (100% ov or €0,21ct per km) + a contribution of 2/3 to your pension
• 25 holidays & the opportunity to use part of the 'standard' holidays flexibly. Furthermore, on an ft basis, you may also take an extra three days off per year for voluntary work
• Participation in training courses and access to online development opportunities 
• A varied Lunch at the office for an own contribution of €38 net per month
• The possibility of having your holiday pay paid monthly instead of annually
• A work culture that utilises your input, creativity and talent within an entrepreneurial environment
• The role is preferably full-time (40 hours, but 36 or 32 is also negotiable), with the prospect of a permanent position

HOW DO I APPLY? Send your CV and answer three short questions. Of course, you can also come for a coffee first without any obligation! 

Have we received your response? Then we will let you know within a week whether you will be invited for an interview. If both sides like the introduction, a second interview will follow quickly.

After that, we will let you know within four working days whether you can expect an offer from us.