Full-time Prevention Support bij TicketSwap!
Vereiste ervaring
Starter
Opleidingsniveau
Geen
Standplaats
Amsterdam
Aantal uur / periode
40 uur per week
Salarisindicatie
Nader te bepalen
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Full-time Prevention Support bij TicketSwap!
TicketSwap is on a mission to become the world’s favourite platform for fans to buy and sell tickets for their favourite music, sports, comedy and theatre events. With over 6 million users in 36 countries, TicketSwap’s goal is to provide a safe, secure and fair way for fans to experience their favourite artists, festivals, sports teams and more! We are excited to grow our fanbase in 2022 - further boosted by our first ever funding round - which comes at a time when TicketSwap is expanding globally into new countries, as live events return all over the world. Our Prevention Support colleagues make sure all events on our app and website contain the right information, they prevent users from making mistakes and they prevent fraudulent users from being on our platform. Are you ready to join the fastest growing fan-to-fan ticket marketplace? Read the role description and requirements below! 👇
About the job
- You make sure events have the correct title, ticketing categories and price categories;
- You add missing events and make sure the right information is being added;
- You collect information about changes within events and/or cancellations so this information can be communicated to our users;
- You make sure our users can only upload the right tickets, in the right event and ticketing categories;
- You will go on a hunt for nice-looking and fitting imagery so our event and venue pages look top notch;
- You will help colleagues from our Live Support team with questions from users they are not able to solve;
- You keep an eye on our users and make sure that everyone sticks to the rules. Keeping our platform as safe and honest as possible is your bigger goal!
Dit is wie je bent
- You are born a perfectionist and enjoy bringing structure to your work;
- You have 1-2 years of (internship) working experience;
- You have a keen interest in the event industry;
- You thrive on making the ticketing market as honest and transparant as possible;
- You are always one step ahead in solving problems and you are creative in doing so;
- Your Dutch and English skills (both written and verbally) are through the roof.
Dit is wat je krijgt
At TicketSwap we don't only care about a competitive salary. We want you to be happy and healthy and get the best result possible, every single day! That's why we're offering a range of perks and benefits that we hope will help you reach all your goals and ambitions in life and enjoy every moment in and around the office:
- Diverse team with 15+ nationalities;
- Healthy lunch & snacks everyday;
- Macbook and a 27'' monitor;
- 25 paid holidays a year;
- Friday drinks at the office;
- Pension plan, fully paid by TicketSwap.
Work Talks
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